What people ask before they say yes

A one-system replacement is usually a single day, and the crew leaves when the system has run a full test cycle. A home with two systems, or one that needs duct changes, can take a second day. Your quote says which.

Then we tell you before you sign, with the date we expect it. Same-week installs depend on the equipment being on our shelf, the permit being filed and a day that works for you.

Someone over 18 should be there at the start, to walk the path with the crew, and at the end, for the walk-through. In between, you can come and go.

Yes. We file the mechanical permit for the replacement and book the inspection. The inspector may visit after the install day, and we give you the date at handover.

We arrange it through a lender and do not lend the money. The lender sets the rate and term after reviewing your credit, shows you the terms in writing and you decide. You can pay another way.

If a carbon monoxide alarm sounds, or you feel dizzy or sick, leave the house and call 911 before you call us. Every furnace replacement ends with a combustion test and a check of your alarms.

Not always. We test and look at them at the home visit and put what we find on the quote. Leaky or crushed ducts are cheap to fix while the old system is out.

It comes from a load calculation of your house, not from the size of the old unit. The tonnage is on the quote with the reasons for it.

Manufacturers cover their own equipment, usually once it is registered. Our labor terms are written on the quote. We do not promise anything that is not written down.

Ask us what your state or utility offers. Programs change, so we point you to the current terms and do not quote a figure.