Hazel Briscoe
Owner
Writes every first quote herself and still rides along on install days.
About
A replacement company that names its people
Hazel Briscoe started the company to do one job well: take out an old heating and air system and put in a new one without drama. Today there are eighteen of us, two install crews and a service team for the weeks when something small goes wrong. You will hear the same names on the phone, at the visit and on install day.
Who shows up
The people at your door
Names on the phone and names on the truck are the same.
Anibal Portillo
Install crew lead
Leads install day and the walk-through. Speaks English and Spanish.
Pankaj Dixit
Comfort advisor, home visits
Measures the house and writes the load calculation.
Kari Mullen
Lead service technician
Handles the first-week visits if anything needs adjusting.
Isela Curiel
Financing and scheduling
Books the day and walks you through the lender's paperwork. Speaks English and Spanish.
Micah Fisher
Apprentice installer
Learning the trade on the install crews.
What the owner stands behind
Licensed in North Carolina
Heating Group 1 contractorVerify
NC Lic. 000000 · North Carolina State Board of Examiners of Plumbing, Heating and Fire Sprinkler Contractors
The state class for installing and servicing heating and cooling systems
Insured
General liability insurance
A certificate goes to you on request
Technicians
EPA Section 608 certification
Held by the technicians who handle refrigerant
Meet us at the home visit
We would rather you know our faces before install day.